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With a strong focus on customer service skills, ACSR provides the knowledge you need to confidently meet the complex insurance challenges your clients face.

Program Details:


  • Ethics 311—Ethical Guidelines for Insurance Professionals or Ethics 312—Ethics and the CPCU Code of Professional Conduct

Core Courses:

  • ACSR 4—Agency Errors and Omissions
  • ACSR 5—Professional Development & Account Management

Select One Track:

  • ACSR 1—Homeowners Insurance
  • ACSR 2—Personal Automobile Insurance
  • ACSR 3—Personal Lines Related Coverages
  • ACSR 6—Commercial Property Insurance
  • ACSR 7—Commercial Liability Insurance
  • ACSR 8—Commercial Automobile Insurance
  • ACSR 9—Commercial Lines Related Coverages
  • ACSR 10—Life Insurance
  • ACSR 11—Retirement Planning
  • ACSR 12—Disability and Health Insurance

ACSR Exam Durations:

  • 45 minutes to 1 hour

ACSR Exam Lengths:

  • 25 to 30 multiple-choice question
Program Level:


Delivery Method:


Estimated Timeframe:

6-9 months

Recommended For:

Customer Service Representatives, Agents and Brokers

This course is lead by Polestar's world-class coaches. Learn More

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