Leveraging his experience helping professionals at four P&C insurance companies improve their sales performance, Richard established Polestar Performance Programs, now a member of The Institutes. He is co-author of High-Payoff Selling: Being Visible and Viable in the New Insurance Market.
As an industry veteran, Bob brings a refreshing and balanced perspective to the challenges and opportunities that define the insurance landscape. He is a consummate coach, mentor, and trainer, as well as co-author of High-Payoff Selling: Being Visible and Viable in the New Insurance Market.
Steve’s experience on both the insurer and broker sides of the business has helped hundreds of professionals improve their sales and business skills. He is a recognized public speaker and author, including having co-authored High-Payoff Selling: Being Visible and Viable in the New Insurance Market.
Steven leverages his 40 years of insurance agency experience to help agencies and brokerages achieve successful sales results and high client retention through relationship development and client-focused, value-added business practices.
A nationally-recognized speaker with more than 35 years’ experience in the insurance industry, Kym’s has an engaging and enthusiastic style that makes learning fun. She specializes in technical as well as sales and agency management training for insurance professionals at all levels.
The secret to Bob’s success in his 35-year insurance career and as a coach, mentor, and educator has been to consistently do what is right. He applies his training experience to deliver experiential learning programs for young and high-potential insurance professionals.
Rich is recognized for developing best-in-class processes for agency deployment, onboarding and annual business planning. As a performance coach, he applies his agency field experience to help agencies and brokerages improve their marketing and operations through industry benchmarking.
Jeff is a serial entrepreneur and expert in using LinkedIn to enhance prospecting, networking, and sales. He was named one of Twitter's "Top 100 Technology Experts to Follow” and is specially focused on helping insurance professionals develop relationship-building skills to grow business.
By applying his subject-matter expertise as a producer, agency trainer and marketer, Harry delivers practical and actionable insight to the people he coaches in brokerages and agencies across the United States.
For more than 20 years, Bob has been teaching insurance-related professional development courses on all facets of risk management and agency errors and omissions. He pairs teaching with train-the-trainer instruction and presentations at industry conferences across the country.
With experience in almost every area of personal and commercial agency management and client service, Mary Ann coaches new and experienced agents and brokers in enhancing client services and sales excellence.
Mike has more than 35 years’ experience in the insurance industry, with a special focus on group benefits and worker compensation. As a performance coach, he draws on his consulting experience to help agents and brokers with business improvement.
Barbara is an entrepreneur and insurance professional with a background in business and client relationship development. She mentors and coaches new insurance producers, helping them develop the skills and discipline necessary for success.
With career-proven experience in leadership development, Kathy delivers coaching that is fun, interactive and focused on significant behavior change. She is the author of You Have to Say the Words: An Integrity-Based Approach for Tackling Tough Conversations and Maximizing Performance.